Windows 11 Upgrade

Understanding the Device Health Check: System Compromise Scan

Purpose: Proactively Searching for Hidden Threats

While our standard anti-virus is the security guard at the front door, some advanced threats are designed to sneak past it. This health check is a much deeper-level scan—it acts like a digital detective who performs a thorough investigation inside your computer to look for signs that a malicious actor is already hiding within the system.

This proactive hunt is our most advanced layer of defense, designed to find and neutralize threats that have already bypassed traditional protection.

How it Works: The Digital Detective’s Investigation

Our detective doesn’t just look for known “bad files.” It searches for suspicious behavior and clues that hackers leave behind. This includes:

  • Checking for unusual behavior: We look for programs running from strange locations. This is like finding someone working out of a supply closet instead of a designated office—a major red flag.
  • Looking for hidden backdoors: Hackers often leave behind hidden ways to get back into a system. Our detective checks for these, similar to looking for a key hidden under the doormat that would allow an intruder to re-enter at will.
  • Monitoring for suspicious communications: We check if your computer is making secret “phone calls” to known malicious servers on the internet. This is a sign that an intruder is trying to steal data or receive new commands.
  • Searching for abandoned tools: The scan looks for hacking tools or suspicious files left behind in temporary storage areas, much like a detective searching a crime scene for evidence.

All these clues are put together. A single minor clue might be nothing, but several clues together create a strong indication of a compromise.

What Your Results Mean

This is our most serious security check. Please review your result carefully.

StatusWhat It MeansWhat To Do
All Clear(Pass)No signs of compromise found. Our digital detective has completed its sweep and found no suspicious activity or indicators of a hidden threat.No action is required. Your system appears to be clean.
ACTION REQUIRED(Warning – Suspicious Activity Detected)One or more potential signs of a compromise have been found. This is a critical alert. While not 100% conclusive, there is enough suspicious activity to indicate your device may be compromised by an active threat.This is a security incident. Follow these steps IMMEDIATELY: 1.  Disconnect your computer from the network. (Unplug the network cable or turn off Wi-Fi). 2.  Stop using the computer. Do not log out. Leave it as-is. 3.  Contact the IT Help Desk IMMEDIATELY and report a security alert.

Frequently Asked Questions

How is this different from my regular anti-virus?

  • Your anti-virus is the security guard checking IDs at the door. This scan is the detective investigating inside the building for intruders who may have slipped past the guard.

I received a warning. What did I do wrong?

  • You likely did nothing wrong. Modern phishing attacks and malware are incredibly sophisticated and designed to trick even the most careful users. Our priority is not to assign blame, but to contain the threat and secure the device as quickly as possible.

Why is the “Action Required” response so urgent?

  • If a device is compromised, an active threat could be stealing data, trying to access other systems on our network, or installing ransomware. Disconnecting the device immediately is the most critical step to contain the damage and prevent the threat from spreading.

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