Purpose: Ensuring Future Compatibility and Performance

To ensure your work computer is secure, efficient, and ready for the future, we perform routine health checks on all devices. The “System Architecture” check verifies that your computer’s core components meet the modern standard required by today’s software, including Windows 11 and our essential business applications.

This check is a fundamental step to confirm your device can run current and future software securely and effectively.

What is System Architecture (32-bit vs. 64-bit)?

Think of your computer’s architecture as the width of a highway.

• An older 32-bit system is like a two-lane country road. It works, but it can only handle a limited amount of traffic at once, making it slow and inefficient for modern demands.
• A modern 64-bit system is like a multi-lane superhighway. It can handle a massive amount of information simultaneously, leading to better speed, enhanced security, and the ability to run powerful, modern applications.

The entire technology industry has moved to the 64-bit standard. This check ensures your device is on the superhighway, not the country road.

What Your Results Mean

The check verifies that both your computer’s processor (its brain) and its operating system (Windows) are the modern 64-bit type.

Status	What It Means	What To Do
PASS	Modern Architecture Detected Your computer has a 64-bit processor and a 64-bit operating system. It meets the current standard for performance, security, and compatibility.	No action is required. Your device is up-to-date.
ACTION REQUIRED(FAIL)	Outdated Architecture Detected Your computer is using older 32-bit hardware or software. This version is no longer supported by modern applications (like Windows 11) and poses a security risk.	This cannot be fixed with a simple software update.Please contact the IT Help Desk immediately to arrange for a device replacement. We will ensure you get a modern computer that allows you to work securely and efficiently.

Frequently Asked Questions

Why is this a problem now? My computer seems to work.

• While your current device may still function, it cannot run the latest software or receive critical security updates. As we upgrade our business tools and operating systems (like the move to Windows 11), 32-bit systems will no longer be compatible, preventing you from doing your work.

Can I just update my computer to fix this?

• Unfortunately, no. A computer’s architecture is tied to its physical hardware (the processor). This is not something that can be changed through a software update. The only solution is to replace the device with a modern one.

What are the benefits of a 64-bit system?

• A 64-bit computer provides enhanced security, runs noticeably faster, and is compatible with all the software you need to do your job today and in the future.