Purpose: Maintaining a Stable and Secure System

To ensure your computer performs reliably and our company data remains secure, we run regular health checks on all devices. The “Application Compatibility” check is a general safety net designed to identify miscellaneous software that could cause system instability, create security risks, or conflict with our core business applications.

This check helps us proactively prevent issues like system crashes, slow performance, or data corruption before they impact your work.

How the Check Works

Think of this as a general wellness scan for software. While other checks look for specific threats like viruses or highly specialized software (like anti-cheat systems), this one examines other installed programs for known issues.

It flags applications that are:

• Significantly out of date.
• Known to conflict with essential business tools (e.g., Microsoft 365, company security software).
• Identified as having potential security vulnerabilities.

This process helps ensure that all software on your device can coexist smoothly and securely.

What Your Results Mean

The check will result in one of two outcomes. Below is a simple guide to understand your result and what action is needed.

Status	What It Means	What To Do
PASS	No Compatibility Issues Found Your device’s installed applications appear to be compatible with our standard business environment.	No action is required. Your system is clear.
ACTION REQUIRED(Fail)	Incompatible Application Detected An application was found that is known to cause performance or security problems in its current state. This is most often due to it being an outdated version.	Action is required:1. Update the application to the latest version, which often resolves the conflict. 2. If an update is not available or does not fix the issue, please uninstall the application. 3. If the application is essential for your job, please contact the IT Help Desk immediately. We will work with you to find an approved alternative or a safe solution.

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Frequently Asked Questions

Why was my software flagged? It was working fine.

• An application can be flagged for several reasons. It might have a newly discovered security flaw, or a recent update to our core business software may have created a conflict. Our goal is to address these potential issues proactively.

How is this different from the anti-virus or other checks?

• Anti-virus software looks for malicious code (viruses, malware). Other checks might look for very specific types of programs. This “Application Compatibility” check is a broader scan that serves as a safety net for everything else, focusing on general stability and security.

What if I need this application for my work?

• Your productivity is our priority. If a program essential to your role is flagged, please do not ignore the warning. Contact the IT Help Desk. We can help investigate the issue, approve a software exception if appropriate, or provide a supported alternative that meets your needs.